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Laureen Fagan

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Latest Articles from Laureen Fagan
What do Delta, United, Marriott and National Car Rental all have in common? They’re some of the most popular and highest-rated brands among business travelers, according to Certify, and companies are working hard to ensure that their business clientele – and their tourism and leisure t...
Radical business transformation is an essential part of business growth, but that transformation is dependent more on process than it is technology – and on creating a culture of change within the business that has buy-in at every level. Technology vendors often tout the transformative...